Accessibility

Our Commitment to Accessibility at Tend

At Tend, we believe that everyone deserves access to exceptional dental care—both in our studios and online. That’s why we’re committed to creating an inclusive digital experience that’s accessible to all people, regardless of ability, device, or assistive technology. Whether you're browsing our site to find a location near you, book an appointment, or learn more about our services, we want you to feel confident and comfortable navigating our digital platforms.

Accessibility is an Ongoing Priority

We recognize that digital accessibility is not a one-and-done initiative. It’s an ongoing process that requires consistent evaluation, updates, and improvements. Our team is actively working to ensure that our website and digital tools meet the standards outlined by the Web Content Accessibility Guidelines (WCAG), currently aiming toward Level AA conformance. This includes everything from screen reader compatibility and color contrast optimization to keyboard navigation and mobile responsiveness.

We routinely review our website to identify and resolve accessibility barriers that may impact your experience. If new technologies or updates inadvertently create obstacles, we’re committed to resolving them quickly and thoughtfully. Our goal is to continuously improve and maintain a digital space that is welcoming and functional for everyone.

Designed for Everyone, Across Every Device

Whether you're visiting Tend.com on your phone, tablet, or desktop, we aim to make your experience consistent and easy to use. We work hard to design our pages, forms, and content with usability in mind—so you can find what you’re looking for quickly and without frustration. Our booking flow, location pages, provider bios, and services information are designed with accessibility best practices top of mind, helping ensure that all visitors can interact with our content effectively.

Your Feedback Matters

We know there’s always more to learn. That’s why we welcome and value feedback from our community. If you encounter a barrier while using our website, or if you have suggestions for how we can improve accessibility, we want to hear from you. Your insights help us do better and serve everyone more thoughtfully.

To share your feedback or ask questions about accessibility at Tend, please reach out to our Guest Experience team. You can contact us by phone at 212-686-3686 or email us at general@hellotend.com. We’re here to listen, learn, and take action.

Moving Forward Together

Creating a truly inclusive experience is part of our broader mission to put patients first. Accessibility isn’t just a checkbox—it’s a reflection of our values. We are proud to serve members of all backgrounds and abilities, and we’re committed to making Tend a place where everyone feels seen, supported, and cared for.

Thank you for being part of our community. We’re glad you’re here.

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